Courteous and Professional, Never Haughty or Too Busy

Courteous and Professional, Never Haughty or Too Busy

“I was very pleased with the effort that was given in my case.  Mr. Steffens and his staff were very accessible when I had questions.  They were prompt and concise with their answers.  Mr. Steffens and his staff were courteous and professional, but never haughty or too busy for me.  I appreciated that immensely.  Mr. Steffens was very helpful and put me at ease with our very first phone call.”